This is your opportunity to provide us with feedback and suggestions about how to improve our website. Thank you for taking the time to complete this survey, we appreciate your feedback. Section 1 - Your Views Q1 Please rate our website using the following statements:   Strongly agree   Agree   Disagree   Strongly disagree   Not applicable   The site is very appealing           I found the site easy to navigate around           I found the search facility useful           The site uses plain language           The information on the site is useful/ relevant to me

Q2 Please tell us what information you were looking for on our website. Q3 Did you find the information you were looking for?   Yes   No   Some

Q4 Did you have any problems accessing information on our website, for example as a result of a disability or impairment?   Yes   No   please tell us what the problem was and how we could improve the website to help you. Q5 Please tell us which of the following statements best applies after you have visited our website (tick as many as apply).   I found out what  I needed to know - I have no need to contact you further I was unable to find out what I needed to know I was directed to another organisations website I reported a repair online I made a rent payment online I sent an email to First Wessex Housing Group I made a telephone call to First Wessex Housing Group

Q6 What services would you like to be able to access on our website? Q7 How do you think we could improve our website? For example, layout, images, content, colours, accessibility, etc.

Section 2 - About You

Are you:   A First Wessex (Atlantic/ Pavilion/ Portsmouth) resident   A prospective First Wessex (Atlantic/ Pavilion/ Portsmouth resident   Other

Name: Address: Telephone Number: Thank you for completing this survey. We value your feedback.