Repairs & Maintenance

First Wessex Property Services is the main contractor for First Wessex, encompassing Atlantic Housing Ltd, First Atlantic Housing Ltd, Pavilion Housing Association and Portsmouth Housing Association. We provide a full range of repairs and maintenance services to residents in their homes and on the estates they live in. We also operate the Repairs Call-Centre in Eastleigh, Aldershot and Portsmouth.

If you have a repair you wish to report you can do so by using the report a repair link on this website. Alternatively you can report a repair in writing, or you can call our team of friendly Customer Service Advisors on Freephone number 0800 214806 for our Atlantic Housing customers, 0800 0217115 for Pavilion Housing Residents and on 0800 9882440 for our Portsmouth customers.

Office opening hours

Monday08.30am–5.00pm
Tuesday08.30am–5.00pm
Wednesday08.30am–5.00pm
Thursday08.30am–5.00pm
Friday08.30am–4.30pm

If you have an emergency outside these hours please ring 0844 4152212 (Eastleigh),  0844 4158107 (Portsmouth) or 0844 4152218 (Aldershot).

First Wessex Property Services is committed to providing exceptional customer service. We rely on feedback from residents to enable us to monitor our success. If you would like to let us know how well we have done please use this link.

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